When business is slow, it's important to take note of what may have changed recently (analyzing trends) and what was going on in your business last year at this time (year over year comparisons). Looking at the data can help you realize whether your slow down is a result of the natural progression of your business or the result of changes to your business or the overall market. If you're unsure about changes that you've made recently or about something going on in the market, ask your customers how they feel about those new services or the restructured pricing that you implemented.