Whether you have an online business or a brick and mortar location, digital marketing can help drive revenue for your company. Digital marketing can help put your business in front of customers who would not otherwise find you. I typically recommend that clients spread out their marketing budget across various digital channels, but you can leverage digital in whatever ways make the most sense for your business. Detailed below are some of the options available as digital marketing channels. This is a quick guide to help you make decisions about where you spend your digital dollars.
If you have a visual brand, it's hard to overstate the importance of Instagram. No other platform gives you the same opportunity to highlight the intricate details of your product's high-quality stitching or the atmosphere in your physical location. Even if you have a service brand, Instagram can be a powerful tool to interact directly with your audience. You can use short videos to capture the customer experience or quotes and inspirational phrases to motivate your audience to action.
Like most social media platforms, Instagram works best when you know how your audience uses it and create consistent images and messages that speak directly to them.
Nowadays, everyone is online. Whether you do business online or not, your customers are looking (searching) for you there. They want to know as much about you and their potential experience as possible before they walk in your door or pick up the phone. They want to interact with you via social media or email or another platform. Your customers are also looking for information, sometimes even from the front door or parking lot of your shop. If you don't provide that information, it will come from either generic search results or your competitor.
If you create a strong website that provides information about your business and your industry at large, you'll gain greater access to your audience and the ability to communicate with them directly. Your website should educate your clients about the experience they will have with you and the products and services that you offer. Whether you sell online or not, a website is always an opportunity for education.
A digital marketing strategy is a plan to increase brand awareness or grow sales using digital channels. Digital channels include everything from your own website and email campaigns to social media and blogs. A good digital marketing strategy helps you reach your customers wherever they want to interact with you by providing several opportunities to learn about, interact with, and possibly even purchase from your business. You can hire a marketing pro to create your digital marketing strategy as part of a larger marketing plan or on its own. Either way, your professional will most likely provide you with a comprehensive plan that leverages your website, email list, social media, and outreach.