A brand promise is a simple statement about your business that will help you direct your marketing efforts. Your brand promise is composed of two parts:
What do you do?
For whom do you do it?
When you start a new business, it's important to plan ahead. It may seem like an overwhelming task to create a business plan, but if you take the time to do so, you might be surprised by what you learn. Even if you do not need a business plan to secure funding for your company, it's helpful to think about the finances, marketing, and logistics involved in creating your new brand. When you create your business plan, it will be easier to determine whether you have a viable business idea and where you might be able to improve your idea to create a more profitable business.
Your customer should be at the center of your business and your marketing messages. If you take the time to identify your customer and create a customer profile (also called an avatar) that embodies your ideal customers or clients, you can create more directed messages that speak to that specific customer group.
Nowadays, everyone is online. Whether you do business online or not, your customers are looking (searching) for you there. They want to know as much about you and their potential experience as possible before they walk in your door or pick up the phone. They want to interact with you via social media or email or another platform. Your customers are also looking for information, sometimes even from the front door or parking lot of your shop. If you don't provide that information, it will come from either generic search results or your competitor.
If you create a strong website that provides information about your business and your industry at large, you'll gain greater access to your audience and the ability to communicate with them directly. Your website should educate your clients about the experience they will have with you and the products and services that you offer. Whether you sell online or not, a website is always an opportunity for education.
Choosing a name for your business can seem like a daunting task. However, if you plan ahead and choose a name for the future of your business, you can save yourself time and effort. One of the most difficult decisions that creative entrepreneurs struggle with when choosing a name is whether to name their company or brand after themselves. Before you name your company, think about your long-term goals for the business. Your long-term goals should help you determine how you name your brand. Do you want to be a small one-man shop? Do you want to be a multi-national corporation? Most business owners want to be somewhere in the middle.
Throughout the course of doing business, you'll be faced with many difficult decisions and sometimes have to turn down opportunities, marketing, and even potential clients because they do not align with your business or your goals for your company. It's important that you learn how to say 'no' when it's appropriate for your business. It's also important to be gracious when making a rejection of any kind.
A niche is defined by Merriam-Webster as "a place, employment, status, or activity for which a person or thing is best fitted."
A lot of people talk about finding a niche for your small business, but it can be difficult to do. Narrowing your business scope to deliver one great product or service line to one specific group of core customers can be scary.
Perhaps as a marketer I am biased, but I think the most important thing to know when you are launching your business is your customer. Without a solid understanding of your customer, your business probably will not survive. With a good understanding of your customer, you can meet and even exceed their expectations at every touch point.
A quick intro to Silver Shade Group:
Most of my blogs will contain general information about marketing or answer common brand, product, and digital marketing questions, but for today, I offer a little about me and why I started (and am qualified to run) this company. I am a marketing and branding professional with 15 years of industry experience. This year, I decided to create a company to formalize the consulting work that I was already doing. In addition to marketing consulting, I own an arts & crafts subscription box company called Twined. I built that business from the ground up and learned many lessons along the way.